Shipping Policy

Thank you for choosing our handmade beaded jewellery! We take great care in crafting each piece, and we want to ensure you receive your order in a timely and safe manner.

Please review our shipping policy below:

Processing Time:

All orders are processed within 3-5 business days (excluding weekends and holidays) from the date of purchase.
As each piece of jewelry is handmade, processing times may vary based on order volume. If there is any delay, we will notify you as soon as possible.
Shipping Methods:

We offer standard and expedited shipping options. You can choose your preferred shipping method during checkout.
Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days depending on your location.
Shipping Costs:

Free shipping is available for orders over a R1500.00
Packaging:

We take great pride in packaging our jewelry securely to prevent any damage during transit.
All orders are carefully wrapped and placed in a protective box to ensure your jewelry arrives safely.

Please check the shipping options at checkout to see if we can ship to your location.

Order Tracking:

Once your order has shipped, you will receive a tracking number via email so you can follow its progress.
If you have any concerns or issues with tracking, please don't hesitate to contact us.

Lost or Damaged Items:

While we take every precaution to ensure your order arrives safely, we are not responsible for lost or damaged packages once they are in the possession of the shipping carrier.
If your item is lost or damaged, please contact the carrier directly using the tracking information provided. You may also reach out to us, and we will do our best to assist you.
Contact Us: If you have any questions about our shipping policy or need assistance with your order.

Thank you for supporting handmade